Privacy
Privacy policy.
Effective November 10, 2026.
What we collect, and why
| What | Why | How long we keep it |
|---|---|---|
| Name and email | Your application, sign-in and certificate | 5 years after your last activity; your name stays on your credential record permanently |
| Your application note, coursework and knowledge-check answers | Admission and progress | 5 years |
| The text of your goal entries and wrap-up | Your own practice | While your access is open, plus 1 year, then deleted automatically |
| Credential record (name, credential ID, date, status) | The public verify page | Permanently |
| Completion record (dates, exam result, certificate) | Your transcript | 5 years |
| Background check result | Admission | The result, permanently with your record; a report used in a decision, 5 years. The full report stays with our screening partner. |
| Identity check result (pass or fail, verification ID) | Exam security | Permanently with your record |
| ID images and selfie (held by Stripe, not us) | Matching you to your ID | Deleted 30 days after each exam attempt |
| Payment records (card details stay with Stripe) | Payments and refunds | As long as tax law requires |
Your date of birth, address and Social Security number go to our screening partner on their secure page for the background check. We never see your Social Security number.
Sensitive information
Your government ID and face scan are sensitive personal information. We use them only to confirm that the person taking the exam is you. We ask for your written OK before the selfie check, and we never sell, rent or trade them.
Your goal entries are private
Nobody here reads them. We only see whether each entry is saved, and the date. We open the text only if you ask us to in writing, or if the law requires it. You can download your entries any time.
We don’t sell or share your personal information
Your rights
You can ask what we have about you, ask us to correct it, or ask us to delete it, unless the law requires us to keep it, such as your credential record. You can have someone act for you, and we won’t treat you differently for asking. We’ll confirm who you are and answer within 45 days. Email support@lanternacademyofcoaching.com.
If we ever close
We’ll send copies of student records and transcripts to California’s Bureau for Private Postsecondary Education, so you can still get them.